Hilton Garden Inn Flagstaff

Tony Skeans 3 months ago

Worth the Stop… Maybe. Worth Going Back… Probably Not for My Family. I really wanted to give this hotel five stars. In fact, one employee came remarkably close to talking me into it. By the time we rolled into Flagstaff, I was a 56-year-old dad on the return leg of a cross-country road trip, towing a trailer, running on fumes, and still carrying the lingering reminder of my four-year-old’s earlier bout of projectile vomiting somewhere back in the California desert. At that point in the day, I wasn’t looking for luxury. I was looking for a shower, a cool room, and a bed. Instead, the first thing I heard at check-in was, “Sir, we don’t allow trailers in the parking lot.” That could have gone very badly. Instead, Gabriel handled it about as well as anyone possibly could have. He didn’t lecture me. He didn’t make me feel like I’d done something wrong. He calmly showed me where the policy is buried in the Hilton app—a place I honestly don’t think most travelers would ever think to look—and then immediately offered a solution. The hotel has an arrangement with the Kohl’s next door where guests with trailers are welcome to park. Problem solved. We ended up talking for a while aft

Sonya Heimbecker 4 months ago

This place was great! Room was clean, well stocked, and comfortable. Indoor pool and spa, helpful staff and very friendly. I had issues with the wifi, but staff were helpful getting me connected! They even have EV charging that was included in my stay! Huge plus! Definitely a great stay!

Katie Palmer 4 months ago

We stayed here on our drive from Cali to Texas and really enjoyed it! The best are firm but very comfy the pillows were great! It is near the highway but you barely hear any of the noise overall its a very quiet hotel. Very clean. The staff was very friendly. Love that there is a keurig in room but am not a fan of the $14.95 buffet breakfast. For the price you pay for the hotel most hotels include breakfast.

Ying Liu 5 months ago

I recently stayed at the Hilton Garden Inn Flagstaff and had a genuinely pleasant experience. The room was exceptionally clean, well-maintained, and comfortable, which made it easy to relax after a long day. What really stood out, though, was the staff. Everyone I interacted with was polite, welcoming, and eager to help. A special thank you to Eliseo, who went above and beyond to ensure my stay was smooth and enjoyable. His professionalism and friendly attitude truly made a difference. Thank you so much !